PRIVACY POLICY

www.backyarddream.io

Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Introduction

Backyard Dream LLC (“Backyard Dream,” “we,” “our,” or “us”) is a professional video production company headquartered at 5800 7th Avenue, Kenosha, WI 53140. We are committed to protecting the privacy of everyone who visits our website at www.backyarddream.io (“Site”) or contacts us in connection with our production services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights regarding that information. By using our Site or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or engage our services, we may collect:

  • Full name and job title
  • Company or organization name
  • Email address and phone number
  • Mailing or billing address
  • Project details, creative briefs, scripts, or other content you share with us
  • Payment and invoicing information (processed through secure third-party platforms)
  • Any other information you choose to include in your communications

2.2 Information Collected Automatically

When you visit our Site, certain technical data may be collected automatically, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages viewed, time spent on each page, and referring URLs
  • Device identifiers and screen resolution
  • Cookie and tracking data (see Section 6)

2.3 Information from Third Parties

We may receive information about you from social media platforms (Facebook, Instagram, LinkedIn, Vimeo) if you interact with us on those platforms, and from analytics or advertising partners consistent with their own privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries, quote requests, and service questions
  • To fulfill and manage video production projects and contracts
  • To process payments and send invoices
  • To communicate updates about your project, our services, or our company
  • To send marketing communications (with your consent, where required)
  • To improve our website, services, and user experience
  • To comply with legal obligations and resolve disputes
  • To protect the security and integrity of our systems

4. Legal Basis for Processing (Where Applicable)

If you are located in a jurisdiction with data protection laws such as the GDPR, our legal bases for processing your personal information include:

  • Contractual necessity – to perform services you have requested
  • Legitimate interests – to operate our business, improve our services, and communicate with clients
  • Consent – for marketing communications and non-essential cookies
  • Legal obligation – to comply with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party vendors who assist us in operating our business, including website hosting, payment processing, email delivery, project management, and analytics. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

5.2 Professional Advisors

We may share information with attorneys, accountants, or insurers as necessary to operate our business.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your information becomes subject to a materially different privacy policy.

5.4 Legal Compliance

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, safety, or property of Backyard Dream or others.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and gather usage analytics. Types of cookies we use include:

  • Essential cookies – required for the Site to function properly
  • Analytics cookies – help us understand how visitors interact with our Site (e.g., Google Analytics)
  • Marketing cookies – used to deliver relevant advertising (e.g., Facebook Pixel)

You may control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality. Where required by law, we will obtain your consent before placing non-essential cookies.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. Client project data is generally retained for a minimum of five (5) years following project completion. Marketing contact data is retained until you opt out or request deletion.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access – request a copy of the personal information we hold about you
  • Right to correction – request that we correct inaccurate or incomplete information
  • Right to deletion – request that we delete your personal information, subject to legal retention obligations
  • Right to portability – receive your data in a structured, commonly used format
  • Right to restrict or object – limit how we process your information in certain circumstances
  • Right to withdraw consent – at any time, where processing is based on consent
  • Right to opt out of marketing – unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

10. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links and Social Media

Our Site may contain links to third-party websites, including our social media profiles on Facebook, Instagram, LinkedIn, and Vimeo. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information with them.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Backyard Dream LLC

5800 7th Avenue

Kenosha, WI 53140

Phone: 262.220.7033

Email: [email protected]

Website: www.backyarddream.io

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site or services after any changes constitutes your acceptance of the updated policy.